Title: CLBcaht.be

Type of the resource: Resource 

Funded by:  CLB, OVSG, Provinciaal Onderwijs Vlaanderen (Partners: WAT WAT, Vleenderen Verbeelding Werkt, Plantyn

Authors:  Eva Björck-Åkesson, Mary Kyriazopoulou, Climent Giné and Paul Bartolo

Type of disability:  ALL TYPES

Target education level:  Primary education
Secondary education

Language(s):  Dutch

IPR:  No

OER:  No


Overall objectives of the inclusive learning resource

Inclusive learning intervention logic: (What are the overall broader objectives to which the action will contribute?) 

CLBchat.be is an online platform for each stakeholders of inclusive and special education to exchange information, experiences and supplying reliable information about certain topics. This system enables to reach information more easily and fast.

Objectively verifiable indicators of achievement: (What are the key indicators related to the overall objectives?) 

It helps teachers, students and parents to get contact CLB experts faster effectively. 

Sources and means of verification: (What are the sources of information for these indicators?) 

This platform created by CLB. On the basis of their long experience, CLB experts developed this platform to reach all children who has special needs, their teachers and parents.   Users can tell their story, ask a question, ... or view with their chat coach what they would like to achieve, and how they can approach it.

Risks and Challenges:


Specific purpose of the inclusive learning resource

Inclusive learning intervention logic: (What specific objective is the resource intended to achieve to contribute to the overall objectives?) 

CLBchat.be is developed by CLB especially finding solution for problems and answering to questions about inclusive and special education faster.

Objectively verifiable indicators of achievement: (Which indicators clearly show that the objective of the actions/resource has been achieved?) 

There are many other initiatives gives almost same services which can be inspired by this platform. In addition to that CLB with it many officers are in touch with target groups, so they can use this platform to keep up with their students.

Sources and means of verification: (What are the sources of  information that exist or can be collected? What are the methods required to get this information?) 

Only CLB employee answers questions or reply during chat. A chat conversation lasts a maximum of 45 minutes, so that other students and parents also get a chance to chat.

The chat button appears at the top as soon as the chat is open. Personal information are not shared. The chat program is anonymous and secure.Before starting a chat, users needs to give some information. This can help the chat facilitator to give you an answer. Where your name is asked, you must write something. Otherwise the chat door will not open. This can be your name but also a nickname so that you can remain perfectly anonymous.

It is not possible for others to follow or interrupt the conversation. After the conversation there is no trace of the conversation on  computer, unless it have been copied and saved the conversation users. 

Risks and Challenges: (Which factors and conditions outside the user's responsibility are necessary to achieve that objective? (external conditions)) Which risks should be taken into consideration?  

Content of the chats must be controlled by CLB officers or pedagogues. Because children, especially who has special needs are vulnerable and they can feel affection to person whom they talk. In addition to that, in case of emergency (like inclination to harm him/herself or others) some information should be shared with authorities. But users should be informed in the beginning.


Expected results on implementation of the resource

Inclusive learning intervention logic: (The results are the outputs envisaged to upscale. What are the expected results?) 

CLBchat.be initiative aims to get contact with students more easily.

Objectively verifiable indicators of achievement: (What are the indicators to measure whether and to what extent the action/resource achieves the expected results?) 

Initiative is not concentrating on procedural problems but also personal stories and conversations can be made on this platform.

Sources and means of verification: (What are the available sources of information for these indicators?) 

CLBchat.be: CLB online chat platform

Risks and Challenges: (What external conditions must be met to obtain the expected results on schedule?) 

In order to use platform, students should be informed how to use PC and internet. Also they should be thought about safely internet usage.


Activities

Inclusive learning intervention logic: (What are the key activities to be carried out and in what sequence in order to reach the expected results?) 

Chat rooms, personal advise (about education, health, personal issues), information for parents.

Objectively verifiable indicators of achievement: (What are the means required to implement these activities, e.g. personnel, equipment, training, studies, supplies, operational facilities, etc.) 

To be applied by students, parents and teachers.

Sources and means of verification: (What are the sources of information about action progress?) 

Risks and Challenges: (What pre-conditions are required before the use of the resource starts? What conditions outside the user's direct control have to be met for the implementation of the planned activities?) 

Only students that go to schools that works with CLB can make use of it. It means Belgium (Flanders) students.

Attachment: 

URL: https://www.clbchat.be/


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